Introduction This Privacy Policy describes how Cars 4u Rental Pvt Ltd and its affiliates (collectively “Cars 4u Rental Pvt Ltd,” “we,” “our,” “us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://eazymart.co.in (hereinafter referred to as “Platform”). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. You also agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information we may collect includes, but is not limited to:

• Personal data/information provided during sign-up or registration, such as name, date of birth, address, telephone/mobile number, email ID, and proof of identity or address.
• Sensitive personal data may be collected with your consent, such as bank account details, credit/debit card information, or biometric data (e.g., facial features).

You always have the option to not provide information by choosing not to use a particular service or feature on the Platform. We may track your behavior, preferences, and other information that you provide on our Platform. This data is compiled and analyzed on an aggregated basis.

We will also collect information related to your transactions on the Platform and any associated third-party business partner platforms. When such third-party partners collect your personal data directly, you will be governed by their privacy policies. We are not responsible for their privacy practices, and we advise you to read their privacy policies carefully.

Important Note: If you receive any communication from someone claiming to be Cars 4u Rental Pvt Ltd requesting personal data like debit/credit card PINs, passwords, etc., do not share such details. Report such incidents immediately to the appropriate law enforcement authorities.

Usage

We use personal data to:

• Provide the services you request.
• Assist sellers and business partners in handling and fulfilling orders.
• Enhance customer experience, resolve disputes, and troubleshoot problems.
• Inform you about offers, products, services, and updates.
• Customize your experience and detect/prevent fraud or illegal activity.
• Enforce terms and conditions, conduct research, and analyze user behavior.

If we use your data for marketing, we will provide an option to opt-out.

Sharing

We may share your personal data:

• Within our group entities, corporate entities, and affiliates to provide services/products.
• With third parties such as sellers, business partners, logistics providers, and payment processors.
• To comply with legal obligations, respond to court orders, and enforce our Terms of Use.
• With government agencies or authorized enforcement authorities as required by law.

We may also share data to protect user rights, property, or safety, and prevent fraudulent activities.

Security Precautions

We adopt reasonable security practices to protect your data from unauthorized access, loss, or misuse. We also use secure servers for data protection. However, data transmission over the internet is not completely secure, and users accept the inherent risks involved.

Users are responsible for safeguarding their login credentials and passwords.

Data Deletion and Retention

You can delete your account via profile settings, which will result in the loss of related data. Alternatively, you may contact us for assistance.

In cases of pending grievances, claims, or services, deletion may be delayed. Once deleted, access cannot be restored.

We retain personal data only for as long as necessary or as required by law. Anonymized data may be retained for research purposes.

Your Rights

You may access, rectify, and update your personal data directly through Platform features.

Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your data as per this Privacy Policy.

If you share data about others, you confirm having the authority to do so.

You may withdraw consent by contacting the Grievance Officer and mentioning “Withdrawal of consent for processing personal data” in the subject. Withdrawal will not be retrospective and is subject to terms, privacy policy, and applicable laws.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified as required by applicable laws.

Grievance Officer

Insert Name of the Officer:

Designation: Cars 4u Rental Private Limited

 and Address of the Company: B,PLO323,BAISHNABGHATA PATULI,KOLKATA,Kolkata,WB,INDIA-700094

Contact us: 

Phone: 9432428699
Time: Monday – Friday (9:00 – 18:00)